Where do you ship?
We ship everywhere within the US, including Alaska, Hawaii, Puerto Rico, and other US territories. Please allow an extra 7-10 business days for orders to Hawaii and Alaska, and 2-4 weeks for orders to Puerto Rico, Guam, US Virgin Islands, all other US territories, and APO/FPO addresses. We no longer ship to Canada at this time.
While we don’t currently ship anywhere else, we know you need to get your hands on these amazing Brazilian beauty secrets so we’ve partnered with some international e-tailers who ship worldwide.
How long does shipping take?
All orders, including expedited orders, are processed and shipped within 1-3 business days. We don’t ship or process orders on weekends or US federal holidays. If you place your order on Saturday or Sunday, your processing will start on Monday. Orders are typically delivered within 7-10 business days from processing.
If your order was placed using Expedited Shipping, it should arrive within 5 business days of being placed.
For shipments to APO/FPO addresses, Puerto Rico, Guam, US Virgin Islands, and all other US Territories, please allow an additional 2-4 weeks for delivery.
How much do you charge for shipping?
USA: We charge a $7.50 flat rate for standard shipping + taxes. We offer free standard shipping on orders of $35 or more within the US. We charge a $25.00 flat rate for expedited shipping. Sol Passport members (One-Way, Roundtrip, and Upgrade tiers only) always enjoy free US standard shipping!
What are your shipping options?
• Standard / Free Shipping – Sent via DHL/USPS.
• 2-Day Shipping – Sent via FedEx 2Day (not available for P.O. Boxes orders). Please note: Expedited orders may take up to 3 business days to process before shipping.
Important: We do not ship to freight forwarders. Sol de Janeiro is not responsible for orders shipped through freight forwarding services that are lost, damaged, or not received.
Do you require a signature?
While we do not require a signature to receive the shipment, we strongly recommend you be present to accept delivery given the high value of your order.
Do you offer express shipping?
Yes, we offer express shipping to US addresses only via FedEx 2-Day. Please allow up to 3 business days for your order to be processed before being shipped.
What is your estimated shipping time?
United States (Standard): 7-10 business days
United States (Expedited): 3-5 business days
Expedited Shipping is not available for PO Box orders at this time.
For shipments to APO/FPO addresses, Puerto Rico, Guam, US Virgin Islands, and all other US Territories, please allow an additional 2-4 weeks for delivery.
Why can’t my items be shipped to Hawaii or Alaska?
Due to shipping regulations, certain products we offer are classified as dangerous goods (ex: aerosols and alcohol-based products). For safety reasons, these items can’t be shipped by air, so we can’t deliver them to certain zip codes in Hawaii and Alaska. We’re sorry for any disappointment this causes.